List the load accurately
Give an item list and photographs of bulky or fragile pieces. Include approximate dimensions for unusually large items and state whether anything needs dismantling.
Describe both addresses
Send collection and delivery postcodes, floor levels, lift availability, walking distance, parking restrictions and narrow access. These details can affect the time and people required.
Be clear about help and timing
State whether loading and unloading help is needed, the preferred date and any fixed collection slot. Mention disposal or clearance separately because it may need different arrangements.